FAQ

Q. How can i send Prescription? A. 1) Email it to mail@omsi.in 2) Use our online order form to upload your prescription 3) Click a picture of your prescription from your mobile and send it to 9266229292 through watsapp 4) In Delhi-NCR we can send our representative to collect the Prescription from your home.

Q.What if medicine or equipment is not listed or OMSI? A.OMSI is a network of chemists and doesn’t stock any medicine, equipment. We try to update our website as much as possible, however in certain cases, you may not find a medicine online, which we may still be able to deliver. In such cases, kindly send us your query so we can call you back with the amount and delivery time.

Q.How simple it is to order medicine on your website? A.It’s as simple as browsing internet. Just add medicines which you need in the cart, and proceed with checkout. It just take couple clicks to submit your order. Alternatively, you can send you medicines at mail@omsi.in and we can process it that way as well. Please call us any time during this process and we will walk you through in case of any problem.

Q.How much do you charge for shipping? A.Our shipping charges vary depending upon your order. Generally courier charges of Rs. 100 is applicable for all over India. In Delhi/ncr, few areas are covered free of cost, few fall under Rs. 60 delivery charges and few under Rs. 100. For few out of delivery area in India, currently the shipping charges vary based on cities/states. For more details, please call our customer support number +91 9266229292.

International Shipping is Rs. 4000 through DHL express and Rs. 2000 through Indiapost.

For Super Express delivery, we charge Rs. 250 for Delhi and Rs. 500 for Out Delhi within India and Rs. 4000 for Outside India.

Q.How soon can you deliver the medicine? A.If you order your medicine before lunch time, we will try to process it same day. However, if you ordered afterward, it will be process next day. The actual delivery time depends on delivery address. Few medicines may not be available. You will receive a confirmation call Once we have found the medicine and we are about to ship.

We also offer super express delivery to expedite the arrangement of medicine and delivery, which costs extra.

Q.What if I don’t have the prescription at the time of ordering? A.You can still proceed with the order subject to prescription verification on our website. When our pharmacist processes your order, he will request it at that time. The pharmacist will verify it and based on verification only he can proceed with the medicine delivery.

Q.How do I know if a medicine requires prescription? A.Whether a medicine requires prescription or not is specified in the Schedule H or Schedule X list or can be informed by your doctor or a qualified pharmacist. omsi.in also tries to put a note on our website whether a medicine requires prescription or not however our pharmacist would be best to tell exactly about prescription requirement. We can also let you know once you order if a medicine requires prescription or not. Please call our support number to know this at +91 9582929295.

Q.Why prescription is required to purchase a medicine? A.There are few medicines which can be purchased over the counter(OTC) and some of the medicines can only be purchased or sold with a prescription from a registered medical practitioner/Doctors. Those medicines will require a prescription. Please call us to discuss more in case you need further help. You can upload the prescription at the time of orders or send to mail@omsi.in. You can also whatsapp your prescription to 9582929295. Prescription sent through email/phone needs to be checked by the delivery boy as well so kindly keep it handy when medicines are delivered to you.

Q.What is OMSI.in? A.OMSI ( Online Medical Store India) is an initiative of Youngistan Business Solutions Pvt. Ltd. It’s an online pharmacy portal which majorly offers home delivery of authentic prescribed or OTC( Over The Counter) drugs with genuine invoices.

We are one stop solution for all your Medical Needs. Not only we sell medicines, we also sell cosmetics, supplements, medical equipment.

You can use our portal to buy any kind of medicine, get free and paid advice for all your health related problems and get discounts on medicine ordered through us. We also help you get discounts in a lot of hospitals across India under our network.

OMSI has an ever expanding network of over 3000 chemists and doctors. We only offer OTC or prescribed drugs and equipments. All the pharmacists under our panel are qualified pharmacists and every order is examined by them before processing.

OMSI has a wide network of chemists and pharmacists who have required schedule-h and schedule-x drug licenses to sell prescription medicines under drug and Cosmetic act of India. We are fully operational in Delhi NCR and keep expanding our range to other parts of India.

Q.How can I trust medicine which you deliver? A.We have team of certified pharmacists/doctors who verify every single order you furnish to us. If a prescription is required, it will be verified too. We make sure you get what you asked for. Original and Genuine. We deliver products with proper bill, in case you have any issue, you may call our customer care.

Q.Why OMSI? why not my local chemist? A.Following are the reasons why you should buy through us and not through your local chemist:

1) Home Delivery: You need not waste time when we make it comfortable for you. (subject to prescription verification for certain medicines by our registered pharmacists)

2) You can rest assure about the authenticity of the medicines with original receipts.

3)Manufacturing and expiry date. We don’t stock medicines. We have network of chemists with us through which we procure the medicines so always get the latest mfg date.

4)Discount: we give you discounts which your chemist may not give or match.

Q.How can i pay OMSI? Currently, we support Cards issued in India/Net Banking(5% extra) NEFT, direct cash deposit to our bank account(Rs. 113 which bank charges us), or cash on delivery in selected cities. While NEFT/cash deposit is free, COD may incur charges for cities except Delhi NCR or orders less than Rs. 500 in Delhi/NCR. Once you order medicines, our support executive calls and explains you about it.

Q.How do i order medicine from OMSI A. You can order medicine through our website or by calling +91 9266229292. You can also sms at +91 9266229292 or send emails to mail@omsi.in. On our website, you would require to create a user account using your email address and providing your details. Once registered, you can browse a medicine and order. Amount can be paid through NEFT or Cash on Delivery.

You may whatsapp at 9266229292 as well.